The Chicago Marriott Schaumburg is hiring an AYS Operator. This is a guest service role within the front office operations.
The AYS Operator shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel's Culture. Primarily responsible for responding to incoming calls in a timely and friendly manner and directing callers to appropriate destinations. S/he often provides the first point of contact for guests and is responsible for creating an excellent first impression. Expedite all guest requests to pertaining departments in a timely and professional manner. Obtain necessary information and transfer call to the correct extension.
Marriott Schaumburg is located in the northwest suburbs of Chicago and boasts easy access to the highway for quick drives to downtown Chicago or O'Hare International Airport. Discover the shops at Woodfield Mall or LegoLand, both one mile from our hotel. After a productive day at Schaumburg Convention Center, unwind at TopGolf Chicago or continue your work at our hotel.