Automotive Service Adviser
Phil's Service
Killeen, TX US
Posted ago
Phil's Service

Fast pace shop with frequent bonuses! Weekends off! Full benefit package. Opportunity for advancement's.


  • Greeting customers and directing them to available mechanics
  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
  • Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers
  • Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and the vehicle pick-up
  • Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car
  • Calling customers to advise them about service changes or car pick-up times
  • Maintaining positive customer relationships to ensure repeat business
  • Ensuring all details on services rendered and costs are related to customers and processing their payments
  • Liaising with service technicians about parts ordering and ensuring parts are available when needed


  • 2 or more years of experience as an auto repair shop service writer
  • Product knowledge
  • Minimum typing speeds of 35 words per min
  • Great customer relations
  • Service Writing ASE Helpful
  • Knowledge of Tec Metrics shop management helpful

$35,000 plus and up
About Phil's Service

Phil's Service is the only ASE Blue Seal Auto Repair Shop in Killeen, Texas. We are family-owned established, more than 8 years ago We base our success by making great efforts to have our staff and customers enjoying a stellar experience with us. Phil's Service is a productive, fast paced auto repair shop. Our employees are not just a number, and we stick by them through thick or thin.

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