Fast pace shop with frequent bonuses! Weekends off! Full benefit package. Opportunity for advancement's.

• Greeting customers and directing them to available mechanics
• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers
• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and the vehicle pick-up
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car
• Calling customers to advise them about service changes or car pick-up times
• Maintaining positive customer relationships to ensure repeat business
• Ensuring all details on services rendered and costs are related to customers and processing their payments
• Liaising with service technicians about parts ordering and ensuring parts are available when needed

• 2 or more years of experience as an auto repair shop service writer
• Product knowledge
• Minimum typing speeds of 35 words per min
• Great customer relations
• Service Writing ASE Helpful
• Knowledge of Tec Metrics shop management helpful

Phil's Service is the only ASE Blue Seal Auto Repair Shop in Killeen, Texas. We are family-owned established, more than 8 years ago We base our success by making great efforts to have our staff and customers enjoying a stellar experience with us. Phil's Service is a productive, fast paced auto repair shop. Our employees are not just a number, and we stick by them through thick or thin.

go to: https://www.philsservice.com/killeen-2ndst/jobs for more information