Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams is a gathering place for the industry's best real estate agents. Keller Williams Capital Properties Fredericksburg Market Center features a state-of-the-art real estate training room, majestic office space, and a friendly atmosphere that is recognizable the moment you enter. With industry-leading real estate training, generous commission splits, and an experienced leadership and support staff, Keller Williams Capital Properties Fredericksburg Market Center is a hot spot for agents looking to rapidly build and grow their real estate careers. We’re looking for an experienced real estate leader to play a key role on our team. If you’re looking for an exciting opportunity on a team of top performers, apply today!
Who are we looking for?
The Assistant MCA (Market Center Administrator) will be an individual that has moderate levels of assertiveness, sociability, and flexibility. They will not be a risk taker, but rather thorough and cautious in their actions/decisions with personal self-structure and a strong sense of urgency.
They will proactively handle challenging people/situations, and be accommodating with a supportive attitude. They will have persistence, strong follow-up skills, and comfort with routine. They must be relaxed, steady, and work at a methodical pace while using proof/facts and a high level of objectivity/impartiality in their actions and decision-making. They must have the ability to work with facts and technical information, have strong attention to detail, be cooperative, and work “by the book.” They must establish and nurture personal relationships and must be comfortable with personal conflicts that may arise. The individual must be an independent decision-maker, self-sufficient, and self-directed in their activities.
The Assistant MCA will assist the MCA in leveraging the Growth Initiative tools to share the Market Center’s achievements with staff and associates. They, and the other staff members, will assist the MCA with driving retention of the 80 percent of associates that the Team Leader is not directly responsible for retaining.
The Assistant MCA must understand that to run effectively and efficiently, a Market Center must tend to its associates’ needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center. The Assistant MCA will be involved with clerical, administrative, agent associates, and managerial parties on an ongoing daily basis. They will also be tasked with supporting the MCA and agents.
They will leverage the Career Growth Initiative tools to assist the MCA in consulting with agents (the 80 percent the Team Leader is not directly responsible for) to set their goals and direct them to productivity solutions. It will be important for the Assistant MCA to realize that the agent associate is the customer and as such, they will be tasked on occasion with assisting the agent in other duties not specifically defined (intranet applications and usage, and other general computer-use needs). It will also be important that the Assistant MCA use a combination of persuasion/consultation, focused on forming a strong relationship in tandem with a regard to problem-solving, and, when dealing with agent issues, is focused on the problem-solving and assessment of specific needs for that individual.
The Assistant MCA will have job-specific skills that minimally include experience in accurate banking and/or accounting services, computerized bookkeeping and general computer experience, and excellent administrative skills. They must be task-oriented, detail-oriented, and calm under pressure with some project management experience, general office skills, and purchasing knowledge.
What will you do?
These are the standards a well-above-average performer will maintain or exceed:
Essential duties and responsibilities
Keller Williams Capital Properties (KWCP) continues its trajectory of growth, breaking multiple records in 2021. To date, KWCP stands out as one of the fastest-growing Keller Williams Realty International brokerages ranking in the Top 20 of all KW franchises. This year, KWCP set new internal benchmarks for future growth, exceeding $3.15B in total sales volume, serving nearly 7K families, generating over $80MM in revenue, and sharing nearly $1MM in profit back to its agents who contributed to the company’s growth.
Through a constantly expanding diverse and talented team, KWCP successfully delivers on its commitment to providing outstanding client service while making a purposeful impact on our neighborhoods and deliberate difference within the communities we serve. As KWCP continues its growth, so do its Agent Entrepreneurs; with 100+ individual agents, teams & groups increasing their business by over 20% year-over-year!