Assistant Housekeeping Director
Crowne Plaza Baton Rouge
New Orleans, LA US
Posted ago
Crowne Plaza Baton Rouge

We’re hiring an assistant housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Spanish-speaking or bilingual candidates will be HIGHLY considered. Previous experience in a supervisory role is required. If this sounds like you, apply now!

Responsibilities
  • Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
  • Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas
  • Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition
  • Order cleaning supplies as needed, control inventory and manage the department budget
  • Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
Qualifications
  • Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
  • Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
  • Over 3 years of experience as an executive housekeeper, housekeeping manager, or similar
  • 2+ years of hospitality or guest services experience
  • A High school diploma or GED is required
Compensation
$15 - $17 hourly
About Crowne Plaza Baton Rouge

The Crowne Plaza in Baton Rouge is the premier conference and event center in the surrounding market. We routinely provide quality service to all manners of guests and groups. With 300 rooms and 32,000 square feet of event space, we are the place for a high-volume on-site hotelier experience.


We routinely outperform competitors in a saturated market through superior quality and consistency for large gatherings. Award-winning banquet services, food service, and guest amenities including a 5000 square foot gym, newly renovated outdoor pool, and patio space.


We believe in a guest first, operations second aspect of doing business. One of the principal reasons we have outperformed competitors is due to our collective customer service bearing. We go above and beyond what is expected to ensure positive engagement and guest experience.

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