Assistant Hotel General Manager

Ensure guest satisfaction and the efficient operation of the hotel by supervising operating departments in the absence of the General Manager and/or the Manager on Duty. Assist the General Manager by continually focusing on achieving hotel profitability through revenue generation cost control guest satisfaction and development of associates. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations

• A proven record of experience managing a team, preferably in a hospitality role, is required
• Showcase exceptional organizational, communication, and problem-solving skills
• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
• Must have a strong focus on putting the guest first with exceptional customer service experience
• You must have 3 or more years of experience working in the hospitality field

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.