Assistant General Manager
Hilton Garden Apopka
Apopka, FL US
Posted ago
Hilton Garden Apopka
Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!
Responsibilities
  • Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
  • Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
  • Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
  • Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
  • Consult with the general manager to ensure that all guest service standards are met daily
Qualifications
  • Proven customer service experience as a manager; strong guest-focused mentality
  • Showcase exceptional organizational, communication, and problem-solving skills
  • Must have at least 3 or more years of experience in the hospitality field
  • Previous experience managing a team is required; preferably in a hospitality role such as department manager
  • This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
About Hilton Garden Apopka

Find us at the New Apopka City Center, off Highway 441 and State Road 436 near the Northwest Recreation Complex. Eco-Tourism venues like Rock Springs, Kings Landing stunning Emerald Run, and Wekiwa Springs are all within 7 miles, while Orlando's major theme parks are less than 30 minutes. We offer over 10,000 sq. ft. of indoor and outdoor flexible meeting space, perfect for hosting any event.

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