Assistant Appointment Scheduler
McCullough Law
Provo, UT US
Posted ago
McCullough Law

  • Are you seeking a career with infinite potential and advancement opportunities?
  • Do you crave constant, daily challenges that stretch you?
  • Are you motivated to continually improve?
  • Are you naturally curious, and do you ask ‘why’ questions?
  • Do you enjoy critical thinking and problem solving?
  • Are you particular about details and doing a job right the first time?
  • Do you want to be in the legal services industry without going to law school?

If you answered yes to each of these questions and want to be part of something bigger than yourself, you belong at McCullough Law.

Appointment Schedulers have the opportunity to secure each client’s legacy by:

  • interacting with individual clients to provide an exceptional client experience
  • scheduling and preparing clients, team members, and attorneys for timely meetings
  • coordinating calls, meetings, and consultations between attorneys, clients, and clients' financial advisors, accountants, and other professionals
  • drafting and sending professional email correspondence

The incumbent in this position will be successful if they are humble, versatile, accountable, and proactive. As this position will require exactness, it is critical that applicants possess integrity, attention to detail, high standards of excellence, and keen observation.

No legal experience or education is necessary. Applicants must be available to work full-time Monday – Friday from 8:30 a.m. – 5:00 p.m. Only applicants with this availability should apply.

$14 - $19 hourly *DOE

Paid time off and paid holidays

Benefits include health, dental, vision, and life insurance, 401(k) matching, and gym membership reimbursement

Responsibilities

  • Elevate the experience for individual clients and referral sources
  • Respond to phone calls from prospective and current clients
  • Maintain an organized internal office calendar
  • Manage calendar invitations
  • Confirm scheduled appointments with clients and associated parties
  • Create and organize client files and accurately enter information
  • Support the Scheduling Coordinator in day-to-day operations and in building the scheduling department of the firm
  • Coordinate with several external parties for a variety of meetings and appointments
  • Set up Zoom meetings with external parties
  • Coordinate with project managers to ensure individual client's needs are met

Qualifications

  • 2 years professional office experience and/or professional client relations experience required
  • 1 year scheduling experience preferred
  • Outstanding organization and problem-solving skills
  • Acute attention to and love of details
  • Exceptional, written, verbal, and interpersonal skills
  • Ability to accurately convey important information by phone, email, and in person
  • Ability to be proactive, anticipate needs, and be adaptable
  • Time-management skills with the ability to prioritize
  • A genuine "people person" who provides positive professionalism with a passion for delivering “above and beyond” customer service
  • Prior experience with Microsoft Word, Outlook, and other programs preferred

Compensation
$14 - $19 hourly
About McCullough Law

At McCullough Law, we believe that our people and firm have infinite potential. As a team, we create and foster a culture where each employee can discover, contribute, and maximize their potential for overall happiness, satisfaction, and success as individuals, families, and communities. Our culture is based on and around the importance of relationships, continual improvement, and extending our expertise and services to clients and companies for generations.

As a member of the McCullough Law team, you will have the opportunity to work with team members and clients of the highest caliber. Our team members support one another in a unified cause of securing legacies. We offer an exceptional work culture that is focused on personal and professional development, high standards, and team success. Our firm is currently experiencing exponential growth. As such, there is great potential for advancement opportunities and long-term careers. 

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