Area Director of People Support - HR
Philadelphia, PA US
Posted ago

Manage the development, implementation, and administration of human resource functions, including recruitment, training and development, benefits administration, and employee relations for two Center City hotels, The Westin Philadelphia and The Rittenhouse Hotel.

This position is overseeing The Rittenhouse and The Westin hotels in Philadelphia, PA.

Hersha Hospitality Management (HHM) is an industry-leading hotel investment, management, and development firm that provides turn-key management solutions to over 200 hotels across North America, which includes world-class brands in the select service and full-service markets as well as a collection of independent and boutique hotels. 


  • Coordinate with HHM centralized People Support functional teams to ensure benefits, compensation, leave of training, and employee relations programs are effectively communicated and administered at the property level. 
  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with an established brand or hotel standards and are consistent with HHM core values.
  • Manage and perform talent acquisition functions such as posting jobs, proactively sourcing candidates, interviewing, and ensuring selection by hotel managers of the best-qualified candidates.
  • Process new hires consistent with established standards and applicable state, federal and local laws and regulations.
  • Perform employee relations activities related to creating a positive work culture, ensuring fairness in the workplace, and unbiased assistance with associate issues and concerns.
  • Develop and/or implement training programs as needed.
  • Perform activities relate to creating and maintaining a performance drive culture that recognizes and rewards good performance and effectively addresses poor performance in a manner consistent with established standards and procedures
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.


  •  Bachelor’s Degree in Human Resources or a related field.
  • 3 -5 years previous Human Resources experience, hotel HR experience preferred.

About HHM

HHM is an award-winning hotel management and investment company that operates over 200 full-service and select-service hotels with 10,000 associates in markets across the country. HHM is a leading manager of Marriott, Hilton, IHG, and Hyatt brands, and also operates over 30 independent luxury and lifestyle hotels. The highly experienced and stable operating team is known for being nimble, accountable, and passionate in how they drive market-leading results for owners and best-in-class experiences for associates and guests.

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