Answers phones and make calls to schedule Vehicle Service Appointments, handles all aspects of Recall management as well as assisting Service Advisors with customer communication. Makes calls to customers who have maintenance/service due for their vehicles and schedule appointments.
and any other activities that fall within the scope of the position.
Job Type: Full-time
Salary: $13.00 to $17.00 /hour. there are easily attainable bonus
Experience:
- customer service: 1 year (Preferred)
- appointment setting
- over the phone sales
Location:
- Saint George, UT 84770 (Preferred)
- Call customers that are due for maintenance for their vehicles.
- Call customers that own vehicles eligible for recall services
- Call customers that are due for a repair that needs to be scheduled.
- Answer incoming calls to take care of customers interested in coming to our service department.
The schedule is Monday through Friday with rotating Saturdays. Sundays we are closed.
- Strong customer service skills
- Strong over the phone communication skills
- Sales skills
- Must be able to become a team player with the service advisors
- Bilingual English Spanish a plus but not required
Stephen Wade Auto Center serving Southern Utah at the St. George, Hurricane, and Washington areas has helped new car and used car buyers find the perfect vehicles to drive home in. And has serviced those vehicles to keep them performing to the customer's satisfaction. After decades of service to our customers, we have become synonymous with providing a quality selection, excellent prices, and friendly service. We continue to expand our ever-growing automotive service by adding dealerships and have expanded to different areas. We have customers come from all over the United States to enjoy the Stephen Wade Experience. We have a large market reaching from Salt Lake City, Utah, all the way down to Las Vegas, Nevada. We have an entire department that is also dedicated to customers through internet sales. This team provides the same outstanding customer service and professionalism you would expect from us as if you walked through our doors
