Agent Success Manager
Keller Williams Realty - Level 5 Leadership
Plantation, FL US
Posted ago
Keller Williams Realty - Level 5 Leadership

We’re hiring a motivated Agent Success Coordinator who will ensure the long-term success of Keller Williams agents by providing high-touch technology onboarding with the goal of agent retention and technology adoption and engagement. The Agent Services Coordinator will be friendly, professional and possess a passion for serving our Associate Partners. As a key member of the Leadership Team, they will deliver consistent exceptional service aligned with the growth, retention and profit goals of the Market Center. The right person can handle a wide range of responsibilities, be friendly and outgoing with a strong desire to help and serve others. This person should be a self-starter who is comfortable taking charge with little to no supervision. The Agent Success Coordinator must be able to move with a sense of urgency to ensure he/she takes care of their Agent’s needs in a timely manner.

Responsibilities

  • Assist new Keller Williams associates with technology setup, fostering relationships to drive adoption of new and existing technology through ongoing support
  • Present online and in-person product trainings
  • Provide exceptional customer service to requests received via all mediums (email, phone, social media and chat)
  • Agent onboarding and exit processes
  • Manages all special events and trainings at the market center
  • Create marketing materials, draft emails, press releases, awards, and flyers
  • Consistently contact agents
  • Represent the Keller Williams culture and value

Qualifications
  • Has knowledge of Microsoft Office and customer relationship management software
  • Great written and verbal skills
  • Prior experience in the real estate industry or as an office manager
Compensation
$16 - $17 hourly
About Keller Williams Realty - Level 5 Leadership

Keller Williams Realty is an International real estate sales and technology company currently ranked the number one real estate franchise in the United States by sales volume, agents, and units sold. Recently named by Forbes as both the Happiest place to work as well as one of the top places to work for women. The Level 5 Leadership Group manages several Keller Williams offices in the Broward & Miami Dade Markets. 

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