Agent Services Coordinator
Keller Williams Real Estate Associates
Mississauga, ON
Posted ago
Keller Williams Real Estate Associates

Keller Williams Realty is looking for a talented Agent Services Coordinator to join our team. The successful candidate is a motivated, customer service-oriented team player, with a good knowledge of technology, as well as being highly analytical. Responsibilities include helping to transition new and experienced agents to our market center, new agent orientations, processing onboarding paperwork, and systems, teaching in-house classes on various agent-related topics, and providing support to agents regarding office policies, procedures, and technology. We are looking for a reliable self-starter with fantastic people skills, a positive attitude, and the ability to work in a fast-paced, deadline-driven environment with little supervision.

You must be a leader, have excellent organizational skills, proficiency in Microsoft Office (Excel, Word, Publisher, and PowerPoint), and strong social media knowledge such as Facebook, Instagram, Twitter.


  • Provide exceptional support to the Market Centre Agents, Team Leader/Broker Manager, and Productivity coaches
  • Facilitate an amazing onboarding experience for New Agents, Host New Agent Orientations, and help Agents acclimate to the KW systems and tools
  • Connect the Agents with the tools and resources that KW offers
  • Develop great customer service based relationships with the Agents
  • Assist management team with duties as assigned


  • Previous Customer Service experience
  • Previous Real Estate experience would be an asset
  • Strong interpersonal skills
  • High attention to detail
  • Strong organizational skills
  • Ability to solve problems
  • Positive and friendly demeanor

About Keller Williams Real Estate Associates

Keller Williams is the world's largest real estate franchise by agent count, has more than 975 offices and 186,000 associates. The franchise is also No. 1 in units and sales volume in the United States.

Since 1983, the company has cultivated an agent-centric, technology-driven, and education-based culture that rewards agents as stakeholders.

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