Agent Services Coordinator
Keller Williams DFW Metro SW
Granbury, TX US
Posted ago
Keller Williams DFW Metro SW

We are looking for talent to join our leadership team! The Agent Services Coordinator must be able to handle a wide range of responsibilities. The right person for this position will be friendly and outgoing with a strong desire to help and serve others. The Agent Services Coordinator will assist the Team Leader with agent intake and exit processes and be seen as the go-to person for all the agents within the Market Center. This person should be a self-starter that is comfortable taking charge with little to no supervision. The Agent Services Coordinator must be able move with a sense of urgency to ensure they take care of their agent’s needs in a timely manner. A high performer in this role will assist the team in creating a streamlined system to onboard agents as well as assist and guide agents in the first 90 days with our office. They will help organize and create systems around training,events and resources for agents at all production levels. They will work closely with the leadership team to manage data, track results, create new training ideas and support agents in growing their businesses.

Responsibilities

Essential duties and responsibilities

  • The onboarding process for agents, both experienced and new. Holding weekly agent orientations, and one-on-one’s with experienced agents coming on board. Organization. It is imperative to follow our system to stay ahead and on top of agent count and their personal information at all times.
  • Work closely with Compliance on licensing.
  • Send weekly email to staff and ALC announcing all new agents, including who hired them, their bio, and their contact info for team to reach out and welcome.
  • Follow intake process and checklist for all incoming and exiting agents.
  • Assist with all Market Center events, not limited to RED Day, training events, food drives, BOLD lunch coordination, weekly setup when in Market Center, and many other activities throughout the year.

Communications/Interactions

  • Staff – To be responsible for correct intake paperwork from all new associates, daily activities of the Market Center, works closely with Executive Assistant, Assistant MCA, Compliance Director, Director of Technology, and all other team members – daily
  • Sales Associates – Assist in connecting them to our resources – daily
  • Team Leaders – Morning huddle and Agent Pipeline is your ONE Thing – daily
  • Prospective Sales Associates – To help with the intake/ transition process, transferring license, etc. – weekly


Qualifications

Knowledge/Skills

  • Extraordinary people skills
  • Leadership, management, team-building skills
  • Goal setting, planning, accountability skills
  • Problem-solving skills
  • Proactive, positive attitude
  • Career development and training skills
  • Computer knowledge of Google, Word and Excel
  • Willing and able to embrace new technology, master it, and teach it to others
  • MLS experience a plus
  • Track record of success in past jobs/tasks


Compensation
$32,000 - $35,000+ yearly
About Keller Williams DFW Metro SW

At Keller Williams DFW Metro SW, we are powered by passionate associates and staff members who have a mutual interest in succeeding at a high level and changing the real estate industry. We are on a mission to build big lives. Keller Williams DFW Metro SW is the #1 real estate office in multiple counties in Central Texas and we are growing into the surrounding areas. We are a team committed to growth and opportunity for our staff team and our agent family, we believe in giving back and contributing to the community. Our Mission Statement is “to build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving.”

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