Agent Care Coordinator
Lucas Howard Group - Keller Williams Realty
Traverse City, MI US
Posted ago
Lucas Howard Group - Keller Williams Realty

We are looking for a Market Center Director to join our team in Traverse City. If you love leadership, helping others, accounting, processing, and operations, this position is for you.

This position will support the executive staff with responsibilities including accounting and bookkeeping, banking and bill management, monthly transmittal, paying commissions, budgeting and forecasting, and integration.

Candidates should exhibit natural leadership ability, strong relationship-building skills, and be flexible team players. They must thrive in a fast-paced, deadline-driven environment and have an eye for detail.

This position is a vital member of the leadership team and they contribute to the growth, culture, productivity, and profitability of the business.

This individual will have a substantial background in accounting (understands and has processed the full accounting cycle, GAAP). They must be independent decision-makers, self-sufficient, and self-motivated in their activities. It will also be important that this person uses a combination of persuasion/consultation, focused on forming a strong relationship in tandem with regard to problem-solving, and, when dealing with issues, is focused on problem-solving and assessment of specific needs for that individual.


Primary Objectives:

  • Accurate banking and accounting service
  • Computerized bookkeeping and general computer experience
  • Monthly transmittal
  • Supervise office staff
  • General office management and purchasing
  • Assist executives in managing staff
  • Maintains relationships with agents and outside vendors

Regular Work Activities and Primary Responsibilities:

  • Computer input
  • Bookkeeping (A/R and A/P)
  • Finance/Budget management
  • Data Analysis
  • Systems implementation
  • Purchasing (supplies and equipment)
  • Maintain office equipment and technology
  • Create agendas and record meeting minutes
  • Hiring, training, and consulting personnel
  • Introduction of new products/services to existing agent associates
  • Maintaining database management system(s)
  • Assisting staff and helping them to have an extraordinary experience
  • Managing office employees


The ideal candidate will possess a background of at least of 2 years in Accounting and have at least 2 years of work experience in a challenging and fast-paced environment. Accounting functions include double-entry bookkeeping, bank reconciliations, payroll (via 3rd party), month-end closing, and analyzing financial reports. The candidate will also need to pass an accounting assessment. The right person will be passionate about leading the organization to meet higher growth goals.

Key skills:

  • Precise bookkeeping and accounting, advanced
  • Microsoft skills in Excel, PowerPoint, Publisher, Word, and Google Docs, advanced
  • Ability to use back-office management software
  • Strong written, verbal, and interpersonal communication skills
  • Strong problem-solving skills and urgency to be proactive
  • Ability to work in a fast-paced, dynamic environment
  • Passionate about leading the organization to meet higher growth goals
  • Tech-savvy
  • Strong attention to detail
  • Ability to work independently and meet deadlines
  • Possess a “can-do,” no excuses attitude
  • Resourceful, team player
  • Valid Driver’s License, vehicle preferred

$45,000 - $50,000 yearly
About Lucas Howard Group - Keller Williams Realty

We are a fun-loving family that works hard and plays hard. All have full schedules and we need someone that can come alongside us and put in place some systems and organization for our household.

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