Agency Services Specialist
We Insure
Jacksonville, FL US
Posted ago
We Insure

Agency Services is the internal administrative support team for We Insure's corporate service and sales teams and our agency owners. We manage the onboarding and offboarding of all insurance agents, producers, and service representatives, including licensing, logins and passwords, carrier appointments, data downloads from carriers, and partnerships. 


Essential Job Functions:

  • Partnering with our agency development team to assist and guide our agents and producers
  • Special projects related to agent support and data management in our agency management system
  • Onboarding and offboarding of all corporate employees, agency owners, and their office staff
  • Insurance carrier login and password maintenance which entails contacting carriers when necessary and updating all applicable areas
  • Full processing of all carrier appointments and termination upon an agency closing
  • Auditing and resolving of policies regularly
  • Assisting with maintenance of carrier relationships
  • National licensing and maintaining including frequent communication with the state WE are operating in
  • Consistent monitoring of multiple email boxes

Additional Responsibilities:

Agency services take on many projects in addition to the day to day tasks. The team is expected to be diligent and thorough with their work as well as a follow-up when necessary. We speak with agents daily through active management of our phone queue. Time management and reliable attendance are critical. Experience in all of these areas would be great, but not required.

We have an exceptional team and are looking for someone with a great attitude who enjoys working with and conquering the day with their teammates!


Knowledge, Skills, Abilities (KSA)

  • Exceptional communication, listening, and teaming skills
  • Ability to self-manage, take initiative, multitask
  • Critical thinking ability (problem solve)
  • Must have high attention to detail and demonstration of quality control
  • Must have proven reliability and dependability
  • Experience working in Word, Excel, and SharePoint  

$14 - $16.50 per hour
About We Insure

The Power of WE. Join We Insure, one of the fastest-growing insurance companies in the nation. With over 125 agencies in 10 states, you have an incredible opportunity to grow with We Insure as we continue to expand nationally and become an even bigger force in the insurance industry.  

We Insure was established in 2009 and was named Best Places to Work (2013-2018 Business Journal), Fastest-Growing Private Companies (2013-2015 Business Journal), and most recently, We Insure was ranked in the top 25% of America’s Fastest-Growing Private Companies by Inc. Magazine.

As our company continues to expand, the leadership team is seeking highly motivated and career-driven candidates to join our team. If you are looking for a long-term career in a supportive, goal-driven environment and with a company that believes in developing their associates, then WE Insure is the right fit for you.

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