Administrative Professional
The Moscoso Group
Pembroke Pines, FL US
Posted ago
The Moscoso Group
We're hiring an organized administrative assistant to provide extraordinary customer service. Responsibilities include answering all phone calls and emails quickly and kindly, making existing office systems more efficient, buying materials for the office as needed, and planning travel arrangements and appointments for employees. You’ll also support the team by marketing the company and planning company events. Candidates should be great communicators who are driven and have great time management skills. If you’re interested in the position, send us your resume today!
Responsibilities
  • Strengthen existing abilities and gain new ones by participating in training opportunities
  • Help build online marketing, brochures, email campaigns, etc. that highlight our services
  • Facilitate communication between our customers and team to ensure customer satisfaction
  • Order office equipment and supplies as needed
  • Manage all paperwork in the office and create a process for team members to follow to ensure efficiency

  • Provide outstanding customer service experience throughout the transaction
  • Communicate regularly with the client to send them reminders, check-in, and let them know what to expect in each step of the closing process
  • Establish and maintain relationships with all third parties including photographers, stagers, handymen, inspectors, and all agents in order to ensure proper marketing of the listing
  • Answer client questions, phone calls, and emails in a timely manner
  • Support the team as needed to facilitate team success
  • Create and implement marketing materials, email blasts, and social media campaigns for listings and for the business
  • Plan and execute client events
  • Schedule appointments, including travel arrangements or other company engagements
  • Inform team members regularly about the status of projects and any setbacks or achievements

Qualifications
  • Navigates computer programs with ease to provide a quick front-desk experience for customers
  • Enjoys talking with customers and can communicate through verbal and written channels
  • Shows ability to quickly finish very detailed work

  • Must be bilingual in Spanish
  • Strong customer service skills
  • Strong written and verbal communication skills
  • Exceptional organizational and project management abilities
  • Creative eye for design
  • Comfortable with social media
  • Experience with Canva or other design programs is preferred
  • Incredibly service-oriented attitude
  • Tech-savvy; up-to-date with the latest office gadgets and applications and able to navigate new systems quickly
  • Able to prioritize daily workload - can work on multiple projects at once
  • Exceptional critical thinking skills
  • Independent working with an ability to work at a fast pace
  • Detail-oriented and enjoyment completing a large volume of tasks
  • The candidate will need to be willing to obtain a real estate license upon hiring (Agent will reimburse)
  • Comfortable handling strong personalities
  • Must be thorough and LOVE to-do lists
  • This person must have a CAN and WILL DO attitude. This person will be willing to help out wherever needed to help the team succeed
  • This is a full-time, in-office role.

Compensation
$40,000 - $50,000
About The Moscoso Group

The Moscoso Group - KW has been providing Real Estate services in South Florida since 1993 and has built a reputation through satisfied customers. EXCELLENCE is not an option, it’s the core of our business. Our promise is to provide an unparalleled personalized customer service experience for each one of our clients.

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