Administrative Professional
The Shannon Jones Team
Long Beach, CA US
Posted ago
The Shannon Jones Team

We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, ordering supplies, and helping with events, transaction paperwork, and systems. Applicants should be extremely thorough, possess excellent communication and computer skills, and have some background in customer service. Send us your resume today to become part of the team!

Responsibilities
  • Create and implement data entry protocols to streamline processes and increase productivity
  • Generate status reports as requested so the team is informed with progress reports
  • Plan office events and schedule arrangements for travel if necessary
  • Order office equipment and supplies as needed
  • Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates

  • Update and maintain database and other online systems
  • Create gift baskets
  • Assist with mailers and event planning
  • Assist marketing manager with online activities
  • Oversee and track lockboxes and keys as well as installation and removal of signs
  • Track ingoing and outgoing referrals


Qualifications
  • Associate's degree preferred but not required to apply
  • Proven track record of completing projects on time in an orderly manner
  • Proficient in basic computer software and can quickly learn to use new programs
  • Enjoys talking with customers and can communicate through verbal and written channels
  • Prior experience in office management or our industry is a plus
Compensation
$17 - $18 hourly
About The Shannon Jones Team

The Shannon Jones Team provides stellar customer service. Referrals from satisfied customers comprise a large part of our business, and every team member makes every transaction “the best move you’ll ever make.” We specialize in Long Beach, Lakewood, Signal Hill, and surrounding communities. The Shannon Jones Team has served the Long Beach area since 1998.

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