Full-time Administrative Professional needed for one of the most entrepreneurial and fast-growing management companies in Florida. This administrative role will play an integral part in keeping the central office running smoothly. The office is located near New North Cape Coral.

The ideal candidate will be detail-oriented, have great attention to detail, and be able to provide exceptional customer service. This is a challenging role that will require an individual, with extreme discipline and willingness, to learn the best practices and to assist in implementing your own systems to ensure success. Candidate should have a proven track record of creating and implementing systems and procedures in an office atmosphere. This person will have a strong sense of urgency and must enjoy "to-do lists". The ideal candidate will work well with minimal supervision, gradually taking on more responsibility and leadership within the team.

We are in a growth phase and this position is the most important in the company, with yearly advancement opportunities.

Compensation:

• Salary Range: $40,000 - $50,000
• Health insurance
• Paid time off
• Holiday pay
• Bonus potential
• Professional development assistance
• Growth opportunities

Responsibilities (in order of importance):

• Manage all Insurance Claim Customers by ensuring they are updated weekly on their claim
• Call/Email follow-up with carriers on in-house Insurance Claims 
• Daily Reception/Appointment Setting
• Permit submissions and compliance with each municipality we are working in
• Billing and collection of AP (temporarily)
• Follow up on proposals older than 2 weeks via phone calls
• Submitting Payroll (temporarily)

• Administrative experience
• The roofing industry experience is a plus
• Bilingual in Spanish (Preferred)
• Certified Notary Public (Preferred) or must obtain prior to 1st day
• Xactimate Estimating Certificate (Preferred)
• Has attention to detail and is extremely accurate
• Has great customer service, follow-up, and customer care in mind
• Is driven and not afraid to take initiative in completing tasks
• Outstanding organizational, great time management skills, and ability to multi-task
• Tech savvy; up-to-date with the latest office gadgets and applications; proficient in Microsoft Office
• Calm under pressure
• Positive, team-oriented attitude; excellent verbal and written communication skills
• Strong problem-solving abilities
• Discretion and confidentiality
• Ability to stay focused and on the task in a busy office

We are professional and responsive and our goal is to dominate the roofing industry by providing 5-star customer service. Our focus is on residential reroofing and assisting homeowners. We do what is right for the customer and always go above and beyond to enhance our client's customer experience!