Administrative Assistant
John L Scott
Maple Valley, WA
Posted ago
John L Scott

Our growing Real Estate office is looking for a high-energy, detail-oriented, full-time Administrative Assistant to provide superior coordination of the front desk duties utilizing superior customer service, computer skills and professionalism. They should possess exceptional attention to detail and accuracy and be able to work in a fast-paced environment. Real Estate experience is a plus but not required.

This high-energy, detail-oriented, professional will be responsible for performing tasks to efficiently run the front desk environment by performing a variety of responsibilities with confidence.

Responsibilities
  • Build, implement and manage all systems for clients, lead generation, database management and back office support
  • Coordinate team building and client appreciation events
  • Manage marketing campaigns and messaging
  • Manage website, blog sites and social media
  • Act as a liaison between clients and agents
  • Compile and distribute weekly/monthly reports to clients (buyers and sellers)
  • Compile and report on internal marketing numbers
  • Be the first point of contact in handling customer inquiries and complaints
  • Create, maintain and utilize a complete lead follow-up system
  • Provide concierge level customer service to clients and customers
  • Work with all preferred vendors, including professional photographers, contractors, etc.
Qualifications
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • Have excellent attention to detail and high-level accuracy with documents
  • Concerned with doing things the right way the first time
  • Flexible in daily routine; able to prioritize and manage shifting responsibilities
  • Able to assess, prioritize and act quickly
  • Learning based and solution oriented
  • Deadline driven and extremely organized
  • Open to new ideas and systems
  • Able to stay calm and patient when faced with emotional situations
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Continue to maintain the good will and reputation of the entire team
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Excellent verbal and written communication skills
  • Proficient in time management
  • A true professional, who supports the entire team in achieving their goals
  • Be a great fit with our team. We have a fun and fast paced culture and we want you to add to our fun and success!
  • Advanced communication skills, both verbal and written
  • Flexible in daily routine; able to prioritize and manage shifting responsibilities
  • Well informed and proficient in the use of technology and able to learn quickly with an innate curiosity about how to apply new tools
  • Ability to manage multiple tasks and put your organizational talents to use
  • Must be team oriented
Compensation
$16 - $18.50 DOE
About John L Scott

We are a dynamic real estate team that is committed to creating paralleled customer experiences. The core of our success is extensive training and learning to master our craft, leveraging the best technology tools available to create new levels of customer service, and a burning passion to create lasting relationships with our customers. 

Each and every team member brings a unique and valuable perspective to the team. We seek to promote the expansion of personal and professional growth while participating in the larger objectives of the organization. 

Reach out to us and share what your contribution can be. We're listening.

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