Residential Property Management Maintenance Administrator
RPM Pros
Haymarket, VA US
Posted ago
RPM Pros

We are seeking a maintenance administrator who is determined about helping us reach our objectives and supporting the team. This role requires you to maintain the office atmosphere and coordinate all tasks.

We are seeking someone who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptional professional manner. If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and can multi-task and solve problems.

The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and customer service skills are a must.

Advancement is possible for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it.

  • Provide concierge level customer service to clients and customers
  • Be the first point of contact in handling customer inquiries and complaints
  • Enter data and update systems to maintain an accurate and orderly flow of the work orders
  • Manage assigned work orders including scheduling, and invoicing
  • Ensure company profitability by maintaining gross margin on work orders
  • Request reviews
  • Review completed work order for quality and vendor performance
  • Have excellent attention to detail and high-level of accuracy with documents
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues
  • Able to make quick and effective decisions, solve problems, as well as maintain the reputation of the entire team (critical thinking)
  • Excellent verbal and written communication skills
  • Able to stay calm and patient when faced with emotional and stressful situations
  • Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results
$13 per hour
About RPM Pros

RPM Pros is the market leader when it comes to residential leasing and property management services. We provide full-service leasing and property management for the client that wants to be hands-off, as well as a standalone leasing service for landlords with the necessary time and expertise to handle the ongoing management responsibilities on their own. There is a good reason why property owners in Northern Virginia turn to RPM PROS as their first choice: we have revolutionized property management in a way that guarantees a more reliable, scale-able, professional and technology-driven management platform. 

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