Administrative Assistant / Receptionist

South Florida Physical Medicine - Royal Palm Beach, FL

Posted ago

High traffic, demanding Doctors office is seeking a decisive, confident, high energy, extroverted receptionist.  

If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, as well as strong computer skills, we look forward to hearing from you. 

It really is true, "you never have a second chance to make a first impression." As such, our goal is to consistently create a stellar first impression and maintain the best possible customer experience with every interaction. 

We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems. You must be comfortable with a fast pace and not get your feelings hurt easily.

This critical position requires someone who can be interrupted frequently, maintain an exceptional attitude, joyfully serve others and shares our belief that people come first!

Position is based in Royal Palm Beach, FL and the pay range is $13 - $16 per hour (depending on talent and experience). 

Primary duties include but are not limited to:

  • Answer phone lines and check voicemails
  • Scheduling and rescheduling current and new patient appointments
  • Collecting payments/managing charges for check out
  • Daily and weekly statistics
  • Developing X-rays
  • Insurance verifications
  • Medical records to attorneys
  • Imaging and orthopedic referrals
  • Collect and sort mail
    Building patient charts
  • Scanning documents into EMR system
  • Mail new patient welcome packet to all patients
  • Copying and maintaining medical forms
  • Ordering office supplies
  • Inventory management
  • Bill payment for business expenses and expense reports 

Responsibilities

  • Answering multiple phone calls in a professional and friendly matter while also interacting face to face with patients 
  • New patient and existing patient, calls, recalls and appointment reminders
  • Managing excel trackers 
  • Familiar with google drive and app functions 
  • Sending, receiving, tracking records, faxes and medical/ imaging referrals. 

Qualifications

  • Administrative experience (does not need to be in medical) 
  • College experience/degree preferred 
  • Time management and prioritizing 
  • Detail oriented/expert in organization - the ability to use systems or processes to prevent things from falling through fall the cracks
  • Ability to think strategically
  • Works well independently and as a team player
  • Teachable with a pleasant demeanor and attitude 
  • Not intimidated by a large case load and ability to work under stress of deadlines 
  • Self motivated and confident  

Compensation

$13 - $16 per hour depending on experience and talent

About South Florida Physical Medicine

The mission of South Florida Physical Medicine & Pivotal Physical Medicine is to develop a performance driven culture that adds, discovers, develops and provides cutting edge treatments. Our innovative service exceeds patient expectations, elevating our image as leaders in the Medical, Rehabilitation, and Auto Accident community, one office at a time. 

In order to achieve our vision, we deliver excellence in the form of 5 star patient care and customer service, providing treatment and services tailored to meet the specific and ever changing problems and diagnoses facing our patients. 

We are sympathetic to the pain and suffering of our patients, and recognize how, if not corrected, it affects them personally, professionally and relationally. We work boldly and passionately to inspire, and educate, guiding them to the life of their dreams. 

All of our long-term strategies and short-term actions will be molded by a set of core values shared by each and every team member. As a result, we achieve our vision of superior growth and profit as THE offices of choice in Florida.

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