Administrative Assistant / Real Estate Internship
TrueCity Realty Inc. Brokerage
Toronto, ON
Posted ago
TrueCity Realty Inc. Brokerage

We are looking for: HIGHLY MOTIVATED INTERNS

The ideal candidate will have experience or passion in administration in real estate, leasing, title or mortgage. The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must.

We are seeking someone who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptional professional manner. If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems.

There is opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it.

Minimum experience required. Training will be provided. 

Must be minimum of 18 years of age and valid driver's license with clean driving record.

This is a 3-month intern program requiring a 20-30 hour commitment per week that may lead to a paid role at the end of the program.


Responsibilities

As this is a new boutique firm, the candidate will be more focused on outbound/inbound calling, appointment scheduling, taking messages and addressing any inquiries at the beginning of the role. 

Other following general responsibilities would be required on an as needed basis:

  • Build, implement and manage all systems for clients, lead generation, database management and back office support
  • Organize and manage CRM
  • Oversee all listing files and listing marketing (brochures, flyers, online marketing, etc.)
  • Manage website, blog sites and social media
  • Act as a liaison between clients and agents
  • Participate in company-provided training sessions
  • Hold group presentations (training and materials provided)
  • Oversee all agent on boarding process
  • Compile and distribute weekly/monthly reports to clients (buyers and sellers)
  • Manage contract to close process
  • Create and maintain an operations manual that documents all systems and standards
  • Be the first point of contact in handling customer inquiries and complaints
  • Create, maintain and utilize a complete lead follow-up system
  • Keep agent informed about challenges and issues that need to be handled
  • Provide concierge level customer service to clients and customers
  • Work with all preferred vendors, including professional photographers, contractors, etc.
  • Enter critical dates for property sales on shared Google Calendar
  • Shall send out weekly reminders of upcoming critical dates via email
  • Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing
  • Coordinate seller listing sign installation and removal at the appropriate times
  • Schedule photographers for all seller listings
  • Continue to take day to day office tasks away from agent, organizing workflow and reducing inefficiencies
  • Run errands as per request
  • Any other tasks as may be required
Qualifications
  • Must have a driver's license with a clean driving record
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • Have excellent attention to detail and high-level accuracy with documents
  • Concerned with doing things the right way the first time
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Ability to assess, prioritize and act quickly
  • Learning based and solution oriented
  • Deadline driven and extremely organized
  • Open to new ideas and systems
  • Able to stay calm and patient when faced with emotional situations
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Continue to maintain the good will and reputation of the entire team
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Excellent verbal and written communication skills
  • Proficient in time management
  • A true professional, who supports the entire team in achieving their goals
  • Must be fluent in English (in both verbal and written), Cantonese or Mandarin an asset
  • Ability to oversee and manage social media, website, and online marketing platforms an asset
  • Knowledge or experience in digital marketing an asset
About TrueCity Realty Inc. Brokerage

New boutique real estate firm located in Markham providing full real estate services to clients in Toronto and throughout the GTA. 

We invest over $100,000+ per year worth of tools and materials for our agents as we focus on helping them build and grow their real estate business into 6 to 7 FIGURES+ per year

Experts in lead generation and marketing as we generate 400-1500 quality leads per month for our agents

Partnered with the No. #1 top real estate coaching company in North America as we work and mastermind with thousands of agents making up to $15 MILLION in GCI per year using the SAME SYSTEMS that we use 

Our mission: To create value added life experiences for each other and our clients... serving all, making real estate dreams realities.

Our vision: To be the real estate team others are measured against.


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