Administrative Assistant / Real Estate

Skyward Realty - Westchester, IL

Posted ago

We are seeking a dedicated, experienced administrative professional with a current Illinois Real Estate License to fill a flex-time position supporting our broker, starting at approximately 20-25 hours weekly, with growth potential. Some evening and weekend hours required as needed. Real estate experience highly preferred and licensed agents are welcome.


This position offers varied responsibilities daily and a very nice office environment. Candidates for this position are friendly, energetic, self-motivated, and extremely detail-oriented, with excellent organizational and interpersonal skills. Must have proficient command of technology and be computer savvy. Must have excellent communication skills, the ability to multi-task, and exceptional phone manner. Microsoft Office (Word, Excel, Outlook) required. Proficiency at quick typing required.


This critical position requires someone who can be interrupted frequently, maintain an exceptional attitude, joyfully serve others and shares our belief that people come first. We would love to have you join not just our team, but our family as well!

Responsibilities

  • Oversee all listing files and listing marketing (brochures, flyers, online marketing, etc.)
  • Manage contract to close process
  • Provide concierge level customer service to clients and customers
  • Participate in company-provided training sessions
  • Create and maintain an operations manual that documents all systems and standards
  • Shall send out weekly reminders of upcoming critical dates via email
  • Coordinate seller listing sign installation and removal at the appropriate times
  • Be the first point of contact in handling customer inquiries and complaints
  • Coordinate marketing events and client activities
  • Create, maintain and utilize a complete lead follow-up system
  • Keep agent informed about challenges and issues that need to be handled
  • Continue to take day to day office tasks away from agent, organizing workflow and reducing inefficiencies

Qualifications

  • Must have an active Illinois Real Estate License
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Concerned with doing things the right way the first time
  • Excellent verbal and written communication skills
  • Have excellent attention to detail and high-level accuracy with documents
  • Ability to assess, prioritize and act quickly
  • Open to new ideas and systems
  • Able to stay calm and patient when faced with emotional situations
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Continue to maintain the good will and reputation of the entire team
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Have excellent attention to detail and high-level accuracy with documents

Compensation

$30,000 + bonus opportunity

About Skyward Realty

Skyward Realty is a boutique residential real estate brokerage looking for highly motivated, organized, individuals who are willing to learn and work in a positive team environment.  We pride ourselves with maintaining the highest degree of professional and ethical standards at all times. Our agents are trained as "Dream Home Specialists" to provide our clientele with a unique, high-end housing experience.

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