Administrative Assistant / Real Estate / Bilingual - Spanish
Red Castle Realty
Hartford, CT
Posted ago
Red Castle Realty

Our growing Real Estate office is looking for a high-energy, detail-oriented, full-time Administrative Assistant to provide superior coordination of the front desk duties utilizing superior customer service, computer skills and professionalism. They should possess exceptional attention to detail and accuracy and be able to work in a fast-paced environment. Real Estate experience is a plus but not required. Spanish speaking is a must.

This high-energy, detail-oriented, professional will be responsible for performing tasks to efficiently run the front desk environment by performing a variety of responsibilities with confidence.

Responsibilities
  • Build, implement and manage all systems for clients, lead generation, database management and back office support
  • Coordinate marketing events and client activities
  • Oversee all listing files and listing marketing (brochures, flyers, online marketing, etc.)
  • Manage website, blog sites and social media
  • Act as a liaison between clients and agents
  • Manage contract to close process
  • Create and maintain an operations manual that documents all systems and standards
  • Be the first point of contact in handling customer inquiries and complaints
  • Create, maintain and utilize a complete lead follow-up system
  • Provide concierge level customer service to clients and customers
  • Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing
  • Coordinate seller listing sign installation and removal at the appropriate times
Qualifications
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • Have excellent attention to detail and high-level accuracy with documents
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Ability to assess, prioritize and act quickly
  • Learning based and solution oriented
  • Deadline driven and extremely organized
  • Open to new ideas and systems
  • Able to stay calm and patient when faced with emotional situations
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Excellent verbal and written communication skills
  • Proficient in time management
Compensation
$13 per hour
About Red Castle Realty

At Red Castle Realty we are growing a new kind of real estate agency in the greater Hartford residential housing market. It is our honor to help people navigate what can be one of the biggest expenses and most stressful events of their lives.

Our approach is different than what you’re used to. Our approach is better for agents, home buyers and sellers.

Why? Because we’re building a team and ethic that’s empathy-driven as opposed to the more common ego-driven and competitive workplace.

Our agents and staff will always have access to the latest knowledge and training available in real estate best practices. Our business model encourages agents to work together to help each other succeed in a collaborative environment. This approach creates the kind of climate where real estate professionals can do their best work.

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