Real Estate Operations Specialist / Administrative Assistant / Client Care
Joanne Curtin Team Real Estate Network
Roswell, GA
Posted ago
Joanne Curtin Team Real Estate Network

We are seeking an experienced Administrative Assistant who is passionate about helping us reach our objectives and supporting the team.

The ideal candidate will have experience in administration in a real estate office environment. You'll support both our real estate admin team and our co-working/executive suite leasing business. You are a “doer” and when needing to get a lot of things done, they get done! You are organized with details along with an ability to look at the big picture. You keep everyone up to speed with all the details, come up with ideas that are researched in advance and follow through is your middle name. You earn respect and show respect, have a high capacity to manage multiple projects with a “bring it on” attitude, self-motivated and find time to learn in spite of your busy schedule.

In supporting the co-working/office space leasing, you'll be in charge of operations and procedures including customer service, sales and billing, execute membership contracts, answer phone inquiries, manage the shared meeting room schedule, stock office supplies as needed, negotiate with vendors, create office procedure checklists to name just a few responsibilities.

You understand that you may not have the skills to do every task, but understand the importance of all of them and accept responsibility of finding others to get the job done. As the success of the business grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the business continue to operate to high standards with maximum efficiency. World class service is a concept that you understand and implement.

Awareness of and the tenacity to use money wisely is a cornerstone of this work. You are budget-minded and always looking for ways to network with vendors and other talent in a leveraged way. You know how to work with lots of personalities and don't get your feelings hurt, always seeking to understand rather than be understood.

You like to document and follow through and love systems that make your job easier. You enjoy customer contact and solving problems, with a desire to be excellent in all you do. You are a long term, mature person who is loyal in their relationships and job history.


Candidate will be compensated via salary and bonus. Significant opportunities for growth. Health insurance stipend available. Access to company retirement savings plan.

Location: This position will work out of the Roswell, GA office.  The Office Manager will work in an office environment, this is not a “work from home” position.

  • Build, implement and manage all systems, database management and back office support.
  • Supporting the Administrative Team and Agents in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the team.
  • Create and maintain an operations manual that documents all systems and standards.
  • Work with all preferred vendors.
  • Enter critical dates for property sales on shared Google Calendar.
  • Oversees day to day office operations.
  • Manage systems for customers and back-office support.
  • Must be willing and enjoy taking on responsibility.
  • Experience with Quickbooks a plus.
  • Be the first point of contact in handling customer inquiries or complaints.
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Google docs, Quickbooks and Internet skills
  • Understanding of real estate terminology and processes
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Learning based and solution oriented
  • Deadline driven and extremely organized
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Continue to maintain the good will and reputation of the entire team
  • Accounting skills
$35,000 salary plus bonus
About Joanne Curtin Team Real Estate Network

The Joanne Curtin Real Estate Network ranks in the top 1% company-wide within Keller Williams (the largest real estate brokerage in the world). Joanne's vision is to create and nurture a close community of clients within our big city while helping team members reach and exceed their career and life goals. Joanne and Tom are members of Gary Keller's top performer mastermind group. The direct mentoring from Gary is poured back into the team. As part of the team, you’ll experience coaching from Joanne and Tom at a high level to take your career and personal life to the next level of achievement.  The team takes a consistent approach to prospecting, lead follow up, marketing and technology adoption. The company fosters a tight knit and committed organization of highly skilled real estate professionals with a passion for making their client's real estate dreams a reality. 

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