Administrative Assistant / Operations Manager
John L. Scott
Renton, WA
Posted ago
John L. Scott

Our mission is to create a first class buying and selling experience for all of our clients and we are seeking a Administrative Assistant who is passionate about helping us reach our objectives and supporting the team.

The ideal candidate will have experience in administration in real estate, leasing, title or mortgage. The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must.

We are seeking someone who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptional professional manner. If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems.

There is opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it.

Responsibilities
  • Build, implement and manage all systems for clients, lead generation, database management and back office support
  • Coordinate marketing events and client activities
  • Oversee all listing files and listing marketing (Brochures, flyers, online marketing, etc.)
  • Manage website, blog sites and social media
  • Act as a liaison between clients and agents
  • Participate in company-provided training sessions
  • Compile and distribute weekly/monthly reports to clients (buyers and sellers)
  • Manage contract to close process
  • Create and maintain an operations manual that documents all systems and standards
  • Be the first point of contact in handling customer inquiries and complaints
  • Create, maintain and utilize a complete lead follow-up system
  • Shall send out weekly reminders of upcoming critical dates via email
Qualifications
  • Have excellent attention to detail and high-level accuracy with documents
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Ability to assess, prioritize and act quickly
  • Deadline driven and extremely organized
  • Able to stay calm and patient when faced with emotional situations
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Excellent verbal and written communication skills
  • A true professional, who supports the entire team in achieving their goals
Compensation
$15.00/hour+
About John L. Scott

We are a growing Real Estate team, working 15+ years. We believe in doing things right and treating people well. Every day we challenge ourselves to think differently, proactively learn, and push ourselves towards excellence. We put our people first because we believe everyone has something important to contribute. We seek to maintain a positive and supportive work environment.

As we are a high-producing team that is evolving to better serve our clients, we are looking for a highly motivated Transaction Coordinator to help us achieve our team vision and goals. We desire to have someone on board who loves to learn, and has a heart to serve and help people!



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