Our Member Center uses a team philosophy to provide the care our Members deserve. Our teams are Sales, Support, and Admin.The Admin Team is an administrative superpower. They make sure the physical plant of the Member Center is in tip-top shape at all times. They make sure all "i's" are dotted and all "t's" are crossed. They make sure everything has a place and is in it. They schedule, file, type, plan, execute, invoice, bill, etc. to make sure no ball gets dropped.
Neighborhood Nerds, Inc. was formed in 2012 by Leonard Knight and Mark Armstrong. Leonard had been running a similar concept as Taking IT Home. Neighborhood Nerds has a simple goal of providing CARE to our Members. We believe customer service and customer care have all but disappeared in the world and we’re on a mission to correct that oversight. We will, at the very least, resolve it for our Members.
Neighborhood Nerds is a subsidiary of our larger vision, Gizmo Cares. Today, Neighborhood Nerds is retail Member Centers with teams of Nerds working to serve their local Members by resolving requests as quickly as possible. Our Nerds work to discover opportunities to serve their Members; Plan solutions for the Member’s needs; Review those solutions with the Members for budget, schedule, complexity, etc.; Implement the solution; Educate the Member about the solution; Maintain the solution for the Member.
We want to help you save TIME and have PEACE OF MIND.