Administrative Assistant
Exact Home Team
Seattle, WA US
Posted ago
Exact Home Team

We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all questions in a friendly and timely manner, implementing office standards to streamline our processes, and scheduling appointments. Candidates should be proactive communicators who are driven and have great time management skills. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!

Responsibilities
  • Manage all paperwork in the office and create a process for team members to follow to ensure efficiency
  • Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates
  • Work to create marketing opportunities and plan events for our customer base in the community to improve company reputation and visibility

  • Produce marketing materials including brochures, flyers, online marketing, social media posts, etc. to continuously build our brand
  • Respond to customer needs with urgency and attentiveness
  • Input information received about clients through streamlined database management
  • Manage client appreciation program (including "Thank you" notes, Birthday, and Anniversary programs)
  • Manage team lead's email, filter/respond/prioritize items for lead's review
  • Work with off-site transaction coordinator to ensure a seamless experience for clients

Qualifications
  • High school diploma or GED required, some college experience preferred
  • Navigates computer programs with ease to provide a quick front-desk experience for customers
  • History of being deadline-driven and extremely organized
  • Customer service, bookkeeping, or administrative experience is preferred
  • Enjoys talking with customers and can communicate through verbal and written channels
Compensation
$23 - $31 per hour
About Exact Home Team

With an office located in the Eastlake neighborhood of Seattle; we are a growing, customer-centric real estate team serving buyers, sellers, and investors.

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