Administrative Assistant
LandSeAir Real Estate Group, Inc.
Queens, NY US
Posted ago
LandSeAir Real Estate Group, Inc.

We are seeking an Administrative Assistant to join our Management Team, serving a portfolio of coop and condominium properties located in the Flushing area, who is passionate about helping us reach our objectives and supporting the team.

The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must.

If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems.

There is opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it.

Responsibilities
  • Facilitate communication between our customers and team to ensure customer satisfaction
  • Make sure any upcoming challenges are met by communicating them to the team
  • Provide exceptional customer service as the point person for complaints or questions and resolve issues quickly to improve customer retention and referral rates
  • Create and dispense status reports as requested so the team is informed with progress reports
  • Create and maintain protocols for data management and support to increase team productivity
  • Continually improve skills via training and online research
Qualifications
  • Must be fluent in Chinese (Manadarin is mandatory, Cantonese is optional)   
  • Should be empathetic to customer issues and strive to improve relationships
  • Deadline driven and extremely organized
  • Able to prioritize and manage a range of responsibilities
  • Communicate clearly both written and verbally
  • Maintain confidentiality when assisting to problem-solve for clients and the team
Compensation
$31,200 - $35,000 yearly
About LandSeAir Real Estate Group, Inc.

LandSeAir Real Estate Group, Inc. is a real estate brokerage based in New York City dedicated to providing exceptional service to tenants, landlords, buyers, and sellers. Established in 2006, we have worked hard to develop strong and long lasting relationships with our clients by remaining knowledgeable of the industry, making outstanding service a priority, and continuously adjusting to changing and developing markets. 

LandSeAir is an innovative firm that takes a hands-on approach to the marketing of our listings, with a strategized and unique use of online, print media, press events, and industry syndication.

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