Administrative Assistant
CrossCountry Mortgage
Denver, CO US
Posted ago
CrossCountry Mortgage

The Administrative Assistant will support executive, operational and administrative functions of the Team Leader and Team. This position will be in direct communication with Clients, Realtors, Builders, and Business Partners. This position requires time management, precise verbal and written communication and a high sense of urgency. Every hour you work should save the Loan Officer one hour of time.  This person should have a positive upbeat attitude and provide a superior level of customer service.


  • Handle incoming calls and emails - manage Manager's email and respond appropriately and manage incoming calls and direct appropriately
  • Manage Manager's calendar, follow up with appointments, and schedule accordingly
  • Keep the Manager on track and on schedule throughout the day
  • Support the teams marketing efforts to include events, gifting, flyers, and mailers
  • Handle Incoming Leads and direct to the appropriate person, follow up with updating and managing the lead tracker
  • Manage the birthday program, All About You forms, thank you cards, and 10 week follow up program
  • Provide excellent client interaction with internal and external customers


  • High School or equivalent
  • Minimum of 3 years experience in an administrative support role
  • Proficiency in Microsoft Office
  • Previous banking, financial services, or mortgage experience preferred
  • Excellent customer service, written and verbal communication skills
  • Ability to work well under pressure and adjust to varying workload
  • Must be independent, self-motivated, and organized
  • Must be high-energy and have a positive attitude

$50,000+ DOE
About CrossCountry Mortgage

CrossCountry Mortgage is more than a mortgage! When we started in 2003, our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers — meeting their needs, being there every step of the way, and making homeownership dreams possible and affordable. We’re continuing to expand our nationwide footprint, and we’re not stopping any time soon! 

Come join a smart company that will help you grow both personally and professionally. With the best leadership team in the industry, competitive pay/benefits, CrossCountry offers the full package. Including 168 hours of PTO, full benefits package, 401k match and 6 paid holidays + 1 floating holiday.

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