Administrative Assistant
Credit Repair Resources, LLC
Cleveland, OH US
Posted ago
Credit Repair Resources, LLC

We are looking for a highly motivated, task oriented team player to handle administrative and customer service duties! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants with a positive attitude looking for a company with a great culture!

Responsibilities
  • Keep track of customer accounts and make updates with new account information as necessary
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction

  • Answer incoming calls on customer questions, customer complaints, and general customer inquiries
  • Prepare and update spreadsheets
  • Collate scan and distribute mail

Qualifications
  • Must have graduated high school, received a G.E.D. or equivalent
  • Excellent active listening, interpersonal, and communication skills
  • Previous work in a customer-facing position

  • Must have excellent phone skills and a "Disney" attitude
  • Looking for a Team Player

Compensation
$15 - $16 hourly
About Credit Repair Resources, LLC

Since 2007 our company has helped clients accomplish their credit goals by helping them repair their consumer credit reports. While not a law firm, we are attorney-owned and operated.

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