Administrative Assistant - Client Services
Cochecho Elder Law
Dover, NH US
Posted ago
Cochecho Elder Law

Client Services Coordinator

We are a small boutique law office looking to fill a position due to growth. The Client Services Coordinator is the cornerstone of the office and is responsible for providing high-level coordination and administrative support while providing the highest standard of service to our clients. If you are looking for a challenging, multi-faceted position with opportunities to grow where you can make a difference, then come join our team! 

Responsibilities

  • Responsible for scheduling office appointments for staff and confirmation calls for initial meetings, signings, and workshops
  • Complete tasks leading to a prospect becoming a client, including scheduling appointments, preparing initial meeting materials, and more
  • Update and maintain the company’s database with client information and workshop registrations following established systems and procedures
  • Ensure all client and professional inquiries, calls, and emails are handled in a timely manner
  • Copying, filing, scanning, and maintaining prospect, professional, and community relationship files
  • Ensure quality customer service to clients, potential clients, and their families
  • Prepare, copy, and scan post-signing documents for client portfolios
  • Assist with developing and implementing the law office’s integrated marketing plan
  • Organize workshops, continuing education programs, and client and other company events
  • Complete projects or tasks as requested within the time frame allotted

Non-essential Job Functions:

  • Answering phones and routing calls
  • Sorting and distributing mail
  • Scanning and filing
  • Additional duties as needed

Qualifications

The ideal candidate will have:

  • An Associate Degree or a High School Diploma
  • 2 to 3 years of Member, Client Services, and Sales experience
  • The position requires the ability to type a minimum of 50 wpm
  • CRM knowledge is a plus

Compensation
$18 - $22 hourly
About Cochecho Elder Law

Cochecho Elder Law is a small elder and estate planning law firm that has added this position due to growth! Our current member in this role is taking an advanced position within the firm, so proper training will be provided! We are a people-first business that always keeps the clients needs and interest top of mind. If this sounds like a good fit, then apply today!

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