We are seeking an experienced Manager to join our growing team. You will collaborate closely with our sales and support staff and update existing customer files during the mortgage loan process. You will help make sure loans are processed in a timely manner to ensure closing dates are made. You will help make sure client satisfaction is high and all questions, concerns, or complaints are responded to quickly. Our primary goal is to provide excellent customer service and ensure high customer retention.
The primary roles and responsibilities include but not limited to:
This is an in house position from 9am to 5pm every weekend (Saturday and Sunday).