Account Manager
Essential Benefit Administrators
Remote
Posted ago
Essential Benefit Administrators

We are a goal-orientated team working in an exciting industry that is ever-changing and growing. You are an upbeat, enthusiastic individual that loves to learn, solve problems and build relationships. Our ideal candidate has the ability to empathize and listen to their client, see their perspective, and always looks for a win-win. If you are a natural relationship builder that can educate and bring clients along a journey, this is the job for you. If you adore challenges, love digging into details, and find the best solution to a problem, please apply today! Please note that we will only consider candidates that reside within the continental United States.

Compensation: $55,000 plus quarterly and yearly bonuses based on client growth and retention

Responsibilities

  • Build relationships first by assisting clients with enrollment and on-boarding, explaining policy details, and helping with the creation of ID cards
  • Bring value to clients thru one-on-one interaction and conducting educational events and webinars
  • Review invoices with clients and assists in reconciling any billing issues
  • Build trust by continuously communicating and managing client expectations; conducting monthly and quarterly reviews
  • Be the first point of contact for client inquiries, present appropriate solutions, and follow up to ensure that the issue has been resolved
  • Stay up-to-date on new marketing efforts to answer insurance product inquiries and suggest product enhancements

Qualifications

  • Must have a Health Insurance Producers license or the ability to obtain one
  • 7 years of experience in account management or client services
  • Must reside within the continental United States
  • High school diploma or GED equivalent is needed, a college degree is a plus
  • Above average knowledge of Microsoft Excel
  • Excellent active listening, interpersonal, and communication skills

Compensation
$55,000+
About Essential Benefit Administrators

Essential Benefit Administrators is a national Third Party Administrator which provides tailored insurance solutions based on our clients specific needs and objectives. We have decades of industry experience and a team of nationally recognized insurance brokers, CPA’s, attorneys, HR professionals, customer service specialists, risk management and underwriting experts. From designing an affordable, customized benefit plan to assuring smooth and effortless implementation, to assisting clients with questions and service requirements, we are determined to bring excellence to our clients every step of the way.

Learn more at https://www.essentialbenefitplans.com

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