Customer Service Representative
Left Main REI
Remote
Posted ago
Left Main REI

The Customer Service Representative will be essential to the daily operation of Left Main REI! You will be responsible for training new clients, coordinating product provisions for new clients, coordinating technical assistance between clients and tech support to current clients via email, as well as other managerial duties. The Account Manager will also use a variety of tools such as phone, Zoom, or Microsoft Teams, email, and texts to develop and drive relationships forward.

If you are familiar with account management software (CRM), have a flair for client communication, and understand consumer behavior, we’d like to meet you! Ideally, candidates for this role will know how to interact well with technology teams and understand technical requirements.

Ultimately, a successful Account Manager should keep clients satisfied and engaged with our products and services in the long run.

Compensation: $40,000-$50,000/Annually + We offer paid vacation!

Upon submitting an application, you will receive an automatic email including two assessments to complete. Resumes without these completed assessments will not be considered.

Responsibilities

  • Train new Left Main REI clients in using the product over a series of 3-4 zoom calls
  • Coordinate product provision for new clients with the provisioning team
  • Coordinate technical assistance between client and tech support to current Left Main clients via email
  • Self-development through training modules, webinars, books, courses, and other modalities

Qualifications

  • Software and software product training
  • Salesforce experience is a plus
  • Must have excellent communication skills and customer service experience
  • Strong problem solving and analytical skills including decision making and time management
  • Demonstrated leadership skills
  • Detail orientated with a desire to exceed expectations
  • Experience with Zoom or Microsoft Teams is a plus

Compensation
$40,000 - $50,000 yearly
About Left Main REI

Left Main is hands down the most powerful and affordable CRM for real estate investors today! Finally putting the #1 platform Salesforce within reach for all successful investors in the most user-friendly app ever created.


Our Core Values:

Hard workEverything is solvable, resilience, grit, strength

PassionLoving what you are doing & having fun with it

GrowthAlways seeking improvement, personal and professional development

Integrity- Transparent, self-aware, vulnerable, genuine, does the right thing

Compassion- Loving, loyal, caring, giving, faithful

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