Account Manager
Shield Material Handling Inc
Auburn Hills, MI US
Posted ago
Shield Material Handling Inc


Job Summary: The account manager/sales role is to develop long-term, trusting relationships with our customers and actively seek new sales opportunities.


Position Responsibilities include, but are not limited, to the following:

  • Operate as the point of contact for assigned customers
  • Monitor and oversee distribution, supply chain, assembly, and contract to repack
  • Serve multiple clients concurrently while meeting assigned deadlines
  • Ensure timely and successful delivery of services
  • Identify new business opportunities; Manage and develop new accounts
  • Resolve complaints swiftly and maintain client satisfaction
  • Track sales goals and preparing report results as necessary
  • Meet planned sales goals
  • Reporting to CEO and Shareholders periodically
  • Recommends changes in products, services, and policies by evaluating results and competitive developments
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques
  • Contributes to team effort by accomplishing related results as needed


Skills Required:

  • Bachelor's degree in Business or related field
  • 3-5 years of experience in planning and implementing sales strategies
  • 3-5 years of experience in customer relationship management
  • Exceptional verbal and written communication skills
  • Project management skills
  • Trained or familiar with ERP systems
  • Dedication to providing great customer service
  • Korean Bilingual would be a plus

Experienced Required: 5-10 Years of experience and familiarity with Automotive (OEM Tier 1), Pharma, and Industrial sectors. Must present with established contacts and book of business.

$40,000+ DOE
About Shield Material Handling Inc

We are a Detroit, Michigan-based company with a Central Office in Dallas, Texas, that mainly serves automotive suppliers. We've been continuously growing for over ten years by providing logistics solutions to each customer. We treat our customers as a partner and do our best to exceed their expectations.

Services we offer:

  • Customized inventory management of short and long-term storage
  • Customized in and outbound management
  • Expedite service
  • Labeling, repacking, repalletizing
  • Pick and pack order distribution and fulfillment
  • Quality sorting
  • Supply chain solutions

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