Transcosmos Sacramento
Sacramento
About Us

Transcosmos America brings together a perfect marriage of talented people and intelligent technologies to deliver award winning customer support with flexible and innovative service models that meet the service needs of any business or industry.

Transcosmos has a long history of over 45 years of experience in outsourced services. Originally established in Japan, and since then we’ve expanded throughout Southeast Asia and the rest of the world. We currently have over 100 operating centers across 14+ countries, supporting over 30 languages and counting. Transcosmos solutions serve 2,500 clients around the world and as an outsourced solution provider ranked 33rd among the top 100 global outsourcing companies. We continue to earn awards and global recognition including “Global Outsourcing 100 Leaders” awarded by IAOP 3 years running and No.1 for “The World’s BPO Player for The Asia/Pacific and Japan region” by the Gartner report in the U.S.

Open Jobs

Sacramento, CA, US
As a Director of Quality and Customer Experience, you will be responsible for leading a team that will help internal and external stakeholders understand and monitor their performance, investigate trends, identify anomalies, draw conclusions from data and develop insights that assist in optimizing o...
Sacramento, CA, US
Transcosmos is looking for self-motivated individuals to join our customer service team. We are hiring for our class starting on November 30, 2020. As a Call Center Agent, you provide assistance and services for our various clients across the U.S. and are the customer’s primary point of contact...
Sacramento, CA, US
Transcosmos Sacramento Transcosmos is looking for keen problem-solvers to join our customer service team as a Seasonal Customer Service Representative with a chance for a Full-Time position, in our Sacramento, CA location. Training start date: Nov 30, 2020. As a Customer Support Agent, you provide a...
Sacramento, CA, US
Are you good with numbers? Do you enjoy finding the story about performance within the data? If so, we might have the perfect job for you! Analyze contact center patterns including volumes, trends, attrition rates, and agent productivities. Provide support for management with data analysis, reportin...
Sacramento, CA, US
Transcosmos is looking for keen problem-solvers to join our customer service team as Customer Care Representatives in our Sacramento, CA location for our November 30th class. As a Customer Care Representative, you provide assistance and services for our various clients across the U.S. and are the cu...