At Fairway, customer service is a way of life. We are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service, and helping our clients through every step of the loan process – from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction, and earn trust.
We strongly believe the way we do things is just as important as what we do. Every team member is guided by our Core Values which define how we work, how we interact with each other and guide us in determining how we best serve our customers, team members, and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed, and support by being kind, humble, and giving 100% every day - it's WHAT we do and it's WHO we are.