Inside Sales Agents (ISA): Hiring for a 5x ROI
Watch how one team boosted GCI by $700K while selling 70 more homes thanks to Inside Sales
Building a team is a big step. When you’re determined to take your business to the next level, it’s important to consider how best to leverage your time. If you’re too busy and failing to follow up with your leads, the first addition to your new team—and a 5x ROI—should be an Inside Sales Agent (ISA).
- In 2016 their team generated $195MM in 589 transactions, which averages approximately $10,000 in GCI (one-side) per home.
- Their team sold 70 more homes as a result of following up by an ISA—that’s more than a 10% boost in sales or $700K in GCI.
Everyone becomes better with training; ISAs are no different. Your ideal ISA candidate is coachable and can adapt to your changing sales model. You’ll want to work together to perfect your scripts and role play situations to ensure everyone on the team is operating for success. This can be daunting for new team leaders. Fortunately, Dale shared some of his best training tips for Inside Sales Agents.