Bellhop Job Overview
A bellhop or bellperson is responsible for serving and assisting hotel guests and contributes to their overall satisfaction. They're responsible for meeting and greeting guests upon arrival and departure, assisting guests with their luggage, escorting guests to their rooms, supporting the hotel front desk staff, and performing other guest services as needed such as delivering room service, picking up dry cleaning, checking bags for storage, and transporting guests to and from the airport or train station. A bellhop usually works at hotel facilities.
Bellhop Job Template
Bellhop Job Summary
Do you love helping people? We’re looking for a reliable, enthusiastic bellhop to join our team and help our guests have a great stay with us. You’ll meet and greet guests when they arrive and leave, bring luggage to guest rooms, support the front desk staff, and assist guests as needed to ensure that when they leave they’re already looking forward to their next stay. Applicants should be hard-working, dependable, and display a commitment to customer satisfaction.
- Greet guests when they arrive and leave the hotel
- Assist with guest luggage and carry items to their room in a safe and professional manner
- Support the front desk staff with check-in and responding to guest requests
- Keep the bell desk neat and tidy at all times
- Perform other duties as assigned and respond to guest requests as necessary such as delivering mail and food to guest’s rooms, taking laundry service, and checking the guest’s luggage for storage
- High school diploma or equivalent
- At least 1 year of previous experience in hospitality as a bellhop, concierge, or similar customer service position
- Must be able to stand for long periods and lift over 25 pounds
- Flexible work schedule with availability to work on weekends and holidays
- Excellent communication skills and customer service skills
$11.56/hour (National Average)
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